Museum of Lost Tales: Bringing Croatian and Slavic Folklore to Life Through Immersive Audio Guide Technology

The Challenge

Go beyond written text and provide a way for visitors to immerse themselves in the museum’s stories at their own pace.

The Solution

A reliable audio guide that is easy to set up, simple to update, and able to provide valuable insights into visitor behaviour.

The Results

Most guests rent the audio guide and engage with the stories, keeping even younger visitors focused and entertained.

Bringing Croatian Folklore to Life

Imagine entering a world of tales, mythical creatures, and magic, where every corner tells a story. Pay close attention and you will discover small, hidden spaces that reveal new interactive details.

This is exactly what visitors experience when they step into the Museum of Lost Tales in Zagreb, Croatia—a place that celebrates and shines a spotlight on forgotten Croatian legends.

The design of this unique museum immerses visitors in a mysterious atmosphere, transporting them instantly to the heart of its stories. The creative mind behind this cultural treasure is renowned multimedia artist Zdenko Bašić, who spent twenty years collecting and illustrating fascinating tales before bringing them together in the museum.

As visitors enter the museum, they encounter a first layer composed of legends and timeless stories passed down through generations. A second, more hidden and interactive layer encourages them to engage directly with the exhibits.

Zdenko’s vision was to share Croatia’s mythology and neglected folk traditions not only to preserve its cultural heritage, but also to spark curiosity and imagination in every visitor.

A New Museum with Multiple Stories to Tell

As a new institution, the museum had no previous experience with audio guides. Its team wanted to go beyond written text and provide a way for people to immerse themselves in folklore at their own pace.

Their initial idea was to create a custom app or progressive web app, but they ultimately realised that a physical audio guide would be the better option. They needed a solution that was reliable, easy to set up, simple to update, and capable of providing valuable insights into visitor behaviour.

For the Museum of Lost Tales, the Podcatcher Pro ticked all the boxes. Six months after opening, the museum introduced the Guide-ID audio guide system, and the results have been outstanding. Rental revenue covers the costs, and the audio guides have become an essential part of the visitor experience.

Discovering at Their Own Pace

The richness of the Museum of Lost Tales lies in its many stories and details. The audio guides allow visitors to take their time exploring while they listen, without needing to stop and read everything. This creates a more immersive and enjoyable experience.

The team has noticed that guests ask more questions and take more photographs. Children are also free to explore at their own pace, making the visit more engaging for everyone.

Praised for Its User-Friendly Experience

The Museum of Lost Tales offers audio guides in Croatian, English, German, Italian, Spanish, French, Ukrainian, and Greek, making the experience accessible to both local and international visitors who want to learn more about Croatian folklore.

Visitor response has been extremely positive. Most guests rent an audio guide and engage deeply with the stories. Parents particularly appreciate seeing their children focused and entertained while exploring the museum.

The museum highlights the simplicity of the Podcatcher Pro as one of its greatest advantages. Visitors can select the stories they want to hear without requiring any technical knowledge, making the experience enjoyable for both younger and older audiences.

Shaping Tours with Data

The Podcatcher Pro Tour Editor platform has also become an important resource for the museum team. Its analytics provide insights into which stories are most popular, allowing staff to improve existing tours and plan new content.

With 145 beacons in use, the museum embraced the challenge and created four and a half hours of audio content. When asked whether managing so much content was difficult, the team replied:

“Not at all. The dashboard makes it easy to add, edit, and track content.”

The Museum of Lost Tales is a great example of how technology can strengthen the storytelling and personality of a cultural space. The museum embraced content creation and used the simplicity of the software to bring countless stories to life.

We are proud to see our customers thrive by increasing visitor engagement, generating revenue, and gaining recognition for their creativity and dedication.

Bring Your Museum’s Stories to Life

At Guide-ID, we look forward to helping you create unforgettable experiences, increase visitor satisfaction, and bring your stories to life, just like the Museum of Lost Tales.

Discover the Guide-ID Podcatcher Pro Audio Guide and let’s start shaping the future of your museum experience together.